Missing or Wrong Items

We cannot accept any refund or returns because of the customer’s personal circumstances in any case, but in such case please contact us, we will try to make arrangement and courtesy for you.

We have implemented technology in every step of our packing process in order to avoid packaging mistakes and keep record. We scan all items per order before sealing the package.

If the product(s) is/are found defected, incompletely packaged or with suspected quality issues, please keep the photo(s) of the product(s) as record and we will arrange product replacement or refund whenever necessary.

We will accept return or refund

1.If any of your item is missing, damaged, or wrong item you may submit a Return Request, see below, within 7 business day with picture of the item with problem.

2.If your order is lost or not delivered more than 15 business days, you may request return ( with some exception).For detail please check out our Risk Free Shopping Policy.